Published date: 18 December 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 November 2024, 12am

Contract summary

Industry

  • Research services - 73110000

Location of contract

London

Value of contract

£25,560

Procurement reference

tender_471483/1436528

Published date

18 December 2024

Closing date

5 November 2024

Closing time

12am

Contract start date

5 November 2024

Contract end date

31 January 2025

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).

Award information

Awarded date

5 November 2024

Contract start date

5 November 2024

Contract end date

31 January 2025

Total value of contract

£25,560

This contract was awarded to 1 supplier.

Yonder Consulting

Address

10 Northburgh Street, London, EC1V 0AT

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Riverside House 2A Southwark Bridge Road
London
SE1 9HA
England

Email

procurementnotice@ofcom.org.uk