Published date: 12 April 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Development consultancy services - 73220000
Business and management consultancy and related services - 79400000
Business and management consultancy services - 79410000
Location of contract
B69 3DB
Value of contract
£0 to £90,000
Procurement reference
IT-230-7730-CST24 - AWARD
Published date
12 April 2024
Closing date
16 February 2024
Closing time
3pm
Contract start date
1 April 2024
Contract end date
31 March 2025
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The council is looking to deliver a bespoke customer service programme specifically targeted for officers who deliver a front-line service either face to face or over the phone to a diverse range of citizens in Sandwell.
The training package needs to deliver face to face sessions in small groups as well as the option to develop a training design that can be converted by Sandwell's inhouse Learning & Development team to an eLearning course for all Sandwell Council employees. The face to face sessions will need to be delivered at one of the Sandwell Council sites.
The estimated budget available for the delivery of this training is £90,000 and the contract period will be for 1 year, commencing April 2024. This information is intended to assist with the preparation of your bid. The Council does not bind itself to this or any other figure and is not a guarantee of business which may be generated from this contract.
Award information
Awarded date
12 April 2024
Contract start date
1 April 2024
Contract end date
31 March 2025
Total value of contract
£90,000
This contract was awarded to 1 supplier.
Chapel Fields Associates Ltd
Address
31 Chapel Fields Road, Olton, Solihull, West Midlands, United Kingdom, B927RX
Reference
None
About the buyer
Contact name
Clair Norton
Address
Freeth Street
Oldbury
West Midlands
B69 3DB
United Kingdom
Telephone
0121 569 5732
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Closing: 16 February 2024, 3pm