Published date: 20 January 2022

Last edited date: 20 February 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 September 2021, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

South East

Value of contract

£2,340,000

Procurement reference

ESCC - 033137

Published date

20 January 2022

Closing date

24 September 2021

Closing time

12pm

Contract start date

1 April 2022

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

This award is for the Healthwatch and Independent Health Complaints Advocacy Service.

The Healthwatch service is the consumer champion for health and social care listening to people to understand what matters most, influencing those that have the power to change services, and empowering people to get the most from health and social care services.

The Independent Health Complaints Service (IHCAS) provides practical support and direction for individuals making or intending to make an Health Services complaint, and assisting them in finding a resolution to their complaint of Health Services in the local authority area of the East Sussex County Council.

Extension option has been utilised. The extension period starts on 1st April 2025 and ends 31st March 2027.

More information

Additional text

The contract value stated includes extension option.

Award information

Awarded date

20 December 2021

Contract start date

1 April 2022

Contract end date

31 March 2027

Total value of contract

£2,340,000

This contract was awarded to 1 supplier.

EAST SUSSEX COMMUNITY VOICE CIC

Address

Greencoat House,32 St Leonards Road
EASTBOURNE
East Sussex
BN21 3UT
GB

Reference

Companies House number: 08270069

Value of contract

£2,340,000

Supplier is SME?

Yes

Supplier is VCSE?

Yes

Additional details

With an option to extend up to 24 months. The contract value stated includes extension option.

About the buyer

Contact name

Mandi Edwards

Address

County Hall,St. Annes Crescent
LEWES
BN71UE
England

Telephone

+441323464049

Email

mandi.edwards@eastsussex.gov.uk