Published date: 20 October 2023

Last edited date: 20 October 2023

Closed early engagement


Closing date: 31 October 2023

Contract summary

Industry

  • Telephone-answering services - 79510000

  • Health and social work services - 85000000

Location of contract

East Midlands

Procurement reference

MHCAP

Published date

20 October 2023

Closing date

31 October 2023

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Leicestershire Partnership NHS Trust (LPT) is seeking expressions of interest from organisations who may be interested in supporting LPT with the provision of its Mental Health Central Access Point (MHCAP) telephone support service.

The MHCAP aims to ensure anyone with an urgent mental health need has telephone access to NHS support, advice and triage. The service provides a 24/7 telephone number for access to urgent mental health support. MHCAP links callers with support workers and LPT clinicians who can assess their needs and advise, support, signpost or refer them directly to the appropriate service. It offers an alternative to attending the emergency department and other services for people with urgent mental health needs. The service has pathways into the LPT Adult Mental Health, CAMHS, MHSOP and Learning Disabilities services.

Further information about the service is attached.

LPTs existing service runs up until 31st Oct 2024. Ahead of this date LPT is undertaking a review of its requirements and of the market to help inform and shape the specification of the service from November 2024.

To understand the market for these services LPT invites expressions of interest from organisations who may be interested in, and may have capacity and capability to provide, this type of service, from Nov 2024. If your organisation can provide these services and would be interested in further information please register your interest by sending your details via email to Russell.hadfield@nhs.net

Please respond as soon as possible and by Fri 27th October 2023.

Following receipt of responses LPT will contact interested parties with further updates and any opportunity for further engagement.

More information

Attachments

About the buyer

Contact name

RUSSELL HADFIELD

Address

Unit 2, Meridian South,
Leicester
LE19 1WY
England

Email

russell.hadfield@nhs.net