Future eGates Contract Award

Contract summary

Industry

• Surveillance and security systems and devices - 35120000

• Security equipment - 35121000

• Site-identification equipment - 35123000

Show additional CPV codes for this notice

• Biometric sensors - 35125110

• IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£0 to £54,200,000

Procurement reference

tender_267616/1463426

Published date

27 March 2025

Closing date

5 February 2024

Closing time

12pm

Contract start date

1 March 2025

Contract end date

28 February 2030

Contract type

Service contract

Procedure type

Competitive dialogue (above threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The Home Office is issuing this Notice to formally announce the award of the Future eGates Contract to Thales DIS UK Limited.

The Future eGates Contract is for the provision of a eGate solution that is to be deployed in the UK and at juxtaposed controls in Europe. The Supplier will be responsible for the design, build, support and maintenance of the eGate solution during the term of the Contract.

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More information

Attachments

• eGates Model Services Agreement Contract v1.0 REDACTED.pdf
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• eGates Schedule 1 Definitions v1.0 Final REDACTED.pdf
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• eGates Schedule 10 Notified Key Subcontractors v1.0 Final REDACTED.pdf
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• eGates Schedule 11 Third Party Contracts v1.0 Final_REDACTED.pdf
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• eGates Schedule 12 Software v1.0 Final REDACTED.pdf
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• eGates Schedule 13 Implementation v1.0 Final_REDACTED.pdf
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• eGates Schedule 14 Testing Procedures v1.0 Final.pdf
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• eGates Schedule 15 Charges and Invoicing v1.0 Final REDACTED.pdf
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• eGates Schedule 16 Payments on Termination v1.0 Final.pdf
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• eGates Schedule 17 Benchmarking v1.0 Final.pdf
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• eGates Schedule 18 Financial Distress v1.0 Final REDACTED.pdf
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• eGates Schedule 19 Financial Reports and Audit Rights v1.0 Final.pdf
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• eGates Schedule 21 Governance v1.0 Final.pdf
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• eGates Schedule 22 Change Control Procedure v1.0 Final.pdf
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• eGates Schedule 23 Dispute Resolution Procedure v1.0 Final.pdf
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• eGates Schedule 24 Reports and Records Provisions v1.0 Final.pdf
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• eGates Schedule 25 Exit Management v1.0 Final.pdf
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• eGates Schedule 26 Service Continuity Plan and Corporate Resolution Plan v1.0 Final.pdf
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• eGates Schedule 27 Conduct of Claims v1.0 Final.pdf
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• eGates Schedule 28 Staff Transfer v1.0 Final_REDACTED.pdf
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• eGates Schedule 29 Key Personnel v1.0 Final_REDACTED.pdf
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• eGates Schedule 30 Deed of Guarantee v1.0 Final_REDACTED.pdf
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• eGates Schedule 31 Processing Personal Data v1.0 Final_REDACTED.pdf
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• eGates Schedule 32 Intellectual Property Rights v1.0 Final.pdf
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• eGates Schedule 33 Social Value v1.0 Final_REDACTED.pdf
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• eGates Schedule 6 Insurance Requirements v1.0 Final.pdf
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• eGates Schedule 7 Authority Responsibilities v1.0 Final_REDACTED.pdf
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• eGates Schedule 9 Commercially Sensitive Information v1.0 Final.pdf
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Award information

Awarded date

1 March 2025

Contract start date

1 March 2025

Contract end date

28 February 2030

Total value of contract

£54,200,000

This contract was awarded to 1 supplier.

Thales DIS UK Limited

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About the buyer

Address

2 Ruskin Square, Dingwall Road
Croydon
CR0 2WF
England

Email

FutureeGatesServices@homeoffice.gov.uk