Published date: 26 September 2024
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Financial and insurance services - 66000000
Provision of services to the community - 75200000
Location of contract
England
Value of contract
£2,860,970
Procurement reference
WILTS001-DN738752-32163194
Published date
26 September 2024
Closing date
28 October 2024
Closing time
12pm
Contract start date
1 April 2025
Contract end date
31 March 2032
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Wiltshire Community Advice and Support Services April 2025
Wiltshire Council would like to advise of a tender opportunity for Community Advice and Support Services and is seeking to appoint a Supplier for the delivery of high-quality services across Wiltshire from 1st April 2025 for an initial five year contract.
The services will provide free independent advice and support to Wiltshire communities in relation to:
- Benefits and tax credits
- Work and employee issues
- Debt and money
- Consumer issues
- Family and relationships
- Housing and information
- Law and courts
- Discrimination
- Immigration
- Health
- Unpaid Carers
Wiltshire Council are seeking a Supplier who must demonstrate a passion for ensuring an equal, diverse and inclusive approach to ensure all communities regardless of age, race, location and sexuality are considered within this support and the service is accessible.
We believe everyone has the right to have services that improve their quality of life and wellbeing as well as a service that they feel comfortable and able to seek advice to promote this.
Key objectives for the service include:
• Accessibility: Ensuring advice is available to all Wiltshire residents, with particular focus on hard-to-reach groups and vulnerable individuals.
• Quality and Impact: Maintaining high standards of advice quality in compliance with national guidelines and best practices.
• Efficiency and Cost-Effectiveness: Managing resources effectively to ensure sustainable service delivery.
• Partnership Working: Collaborating with local authorities, community organisations, and other stakeholders to maximise the reach and impact of the service.
About the buyer
Contact name
Rachel Candy
Address
County Hall
Trowbridge
BA14 8JN
United Kingdom
Website
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Closing: 28 October 2024, 12pm
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