Published date: 22 April 2024

Last edited date: 24 April 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.


Closing: 13 May 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

LA1 3JD

Value of contract

£0

Procurement reference

IT-79-307-24-16

Published date

22 April 2024

Closing date

13 May 2024

Closing time

12pm

Contract start date

1 July 2024

Contract end date

30 June 2027

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This tender is for a leisure management system (LMS) for our Sports Centres. The University has a sports centre at its campuses in Lancaster, Carlisle and Ambleside. Our extant LMS has been in operation since 2012.
The University is seeking a system providing customers with an online self-service portal facilitating joining, bookings, payment administration (including direct debit management and/or recurring card payment), account management, with access to these functions via a range of devices including smartphones.
The new system must include a reporting tool with standard reports and dashboards. Of particular interest to us is functionality to allow us to improve customer service and improve the efficiency of our business.
Integration with existing University systems is important to the University. Such systems include:

Student records system (Tribal SITS)

HR system (ResourceLink)

Timetabling (Syllabus Plus)

Finance system (Agresso)

Authentication system for Single Sign On (Entra ID / Azure AD or SAML2)
Our preferred method for the supply of the solution is as Software as a Service, completely supported by the vendor in all respects 24x7x365 including system updates and upgrades. The solution must be PCI DSS compliant, and the vendor must hold Cyber Essentials Plus accreditation or comparable certification.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Contact name

Maxine Moran

Address

Bowerham Road Campus
Bowerham Road
Lancaster
LA1 3JD
United Kingdom

Telephone

01228242643

Email

maxine.moran@cumbria.ac.uk