Published date: 22 October 2024
Last edited date: 19 November 2024
This notice was replaced on 17 February 2025
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 17 February 2025, last edited 12 March 2025)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Document management system - 48311100
Location of contract
SW1Y5BS
Value of contract
£4,000,000 to £8,000,000
Procurement reference
SFO-CMS-P24
Published date
22 October 2024
Closing date
20 November 2024
Closing time
12pm
Contract start date
10 February 2025
Contract end date
10 February 2035
Contract type
Service contract
Procedure type
Restricted procedure (above threshold)
A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Serious Fraud Office (SFO) is seeking to procure a Case Management System (CMS).
The SFO aims to acquire proven, 'off-the-shelf', cloud-based software, that is configurable and has sufficient flexibility to be adapted to suit our specialist needs.
Flexibility and adaptability will be crucial factors in deciding any winning bid. These qualities will permit SFO to maintain resilience against inevitable change, as the successful bid must represent a long-term solution that will continue to provide benefits and add value over time.
In order to ensure adequate conformance to our unique operational requirements, the SFO is looking to contract with a specialist provider active in the criminal justice marketplace, with experience of implementing similar products for public sector bodies.
The winning bidder will be responsible for the technical configuration and implementation of their solution, and must have the capacity and ability to deliver results on time and to budget.
As a result of the sensitivity of the cases we tackle, the SFO requires that any winning solution must be either deployed on a UK located cloud service, or compatible with an existing UK located cloud service. We cannot consider bids where this prerequisite is not met.
The documents available for download from the SFO were updated on 18/11/24 to include a list of clarification questions and our responses.
More information
Additional text
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Details can be found on the the Find a Tender service here - https://www.find-tender.service.gov.uk/Notice/033922-2024?origin=SearchResults&p=1
The documents available for download from the SFO were updated on 18/11/24 to include a list of clarification questions and our responses.
About the buyer
Contact name
Daniel Fagan
Address
2-4 Cockspur Street
LONDON
SW1Y5BS
England
Telephone
02072397272
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