Published date: 2 August 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 25 April 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

Any region

Value of contract

£357,057

Procurement reference

tender_413513/1386144

Published date

2 August 2024

Closing date

25 April 2024

Closing time

12pm

Contract start date

12 June 2024

Contract end date

11 June 2026

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Service Now is the business-critical primary IT Service Management platform for CPS, Service Now is split into two contracts, one contract for the licensing, with the other contract being for Managed Service and Development.


The current G-Cloud 12 contract for Managed Service and Development began on 01/04/2021 for an initial two-year contract. The current environment comes to an end in May 2024 following the extension option being triggered in 2023. Service Now is a business-critical service, and therefore it is essential it is re-procured.

Indicative Contract duration is 2 years.

More information

Attachments

Links

  • WWW.CPS.GOV.UK
  • Service Now is the business-critical primary IT Service Management platform for CPS, Service Now is split into two contracts, one contract for the licensing, with the other contract being for Managed Service and Development

Award information

Awarded date

24 May 2024

Contract start date

12 June 2024

Contract end date

11 June 2026

Total value of contract

£357,057

This contract was awarded to 1 supplier.

Flyform Ltd

Address

9th Floor, Capital Towers Greyfriars road, Cardiff

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

Yes

About the buyer

Contact name

CPS Commercial Team

Address

102 Petty France,
London,
SW1H 9EA
England

Email

CommercialInbox@cps.gov.uk