Published date: 6 October 2021
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Personnel-training services - 79632000
Staff development services - 79633000
Education and training services - 80000000
Staff training services - 80511000
Management training services - 80532000
Personal development training services - 80570000
Location of contract
LS2 7UE
Value of contract
£1,500,000 to £3,000,000
Procurement reference
CF-0400500D0O000000rwimUAA1
Published date
6 October 2021
Closing date
5 November 2021
Closing time
12pm
Contract start date
10 December 2021
Contract end date
31 March 2022
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The NHS People Plan 2020-21 sets out a number of key ambitions that will support our drive to make sure our colleagues have the practical and emotional support they need to do their jobs. Our aim is to build on the support provided during the COVID-19 response and make sure it continues.
Despite the pandemic bringing a compassionate and positive focus on the NHS, more recently there has been a noted increase in the number of incidents of uncivil behaviour towards NHS staff, particularly those in patient-facing roles. There are colleagues who have shared their experience of challenging or negative behaviour, inappropriate language and difficult conversations, and how this has impacted on their health and wellbeing. If not handled correctly, this can impact on motivation and potentially increase an individual's intention to leave.
After completion of an engagement exercise with a number of Integrated Care Systems (ICSs) and regional colleagues, it was identified that there is a clear need to support NHS colleagues, in particular patient facing staff, to be able to manage potential difficult situations safely.
It is therefore important that we address this and equip colleagues with the skills they need to handle challenging situations with compassion, whilst ensuring they feel able to look after their own wellbeing if needed.
Our intention is to commission a training course that will be offered to front line, patient facing NHS staff, to equip them with the skills they need to handle challenging situations with compassion, whilst ensuring they feel able to look after their own wellbeing if needed.
This training programme is being commissioned in two Lots, with 7,000 places (specifically targeted at primary care staff) being requested in Lot 1, and 14,000 places (targeted at NHS staff working in hospitals, trusts and community care) being requested in Lot 2.
Interested suppliers should register on the NHS England & Improvement e-procurement system here: https://health-family.force.com/login
• Once logged in click 'Find Opportunities' and search for 'National training programme for NHS staff - Compassionate conversations'
• Click 'Register Interest'
• Once you have registered your interest you will be able to view the Requirements and submit a response to the question within the portal
• Any messages about the opportunity should be sent via the e-procurement system. You can do this by going to the home page and:
o Click on 'My proposals & Quotes'
o Click the relevant Project Title
o Click 'Messages' & 'New Message'
About the buyer
Contact name
Russell Greenwood
Address
Quarry Hill
Leeds
LS2 7UE
GB
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Closing: 5 November 2021, 12pm
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