Published date: 2 August 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 9 September 2019

Contract summary

Industry

  • Software package and information systems - 48000000

  • Financial and insurance services - 66000000

Location of contract

South East

Value of contract

£40,000

Procurement reference

OXF001-DN426773-12007438

Published date

2 August 2019

Closing date

9 September 2019

Contract start date

1 February 2020

Contract end date

31 January 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Oxford City Council has sizable number of revenue streams in which payments are collected by telephone amongst other payment channels. These payments are made almost totally using debit / credit cards and so the card data is strictly governed by PCI DSS regulation. In keeping with this regulation Oxford City Council is looking to implement a new bureau like telephone payment collection system which masks any credit/ debit card details from the agent taking the call whilst keeping the call between agent and customer seamless. This should also result in no customer card data being transmitted or stored within the OCC network infrastructure and so de-scoping it from PCI-DSS.

More information

Links

About the buyer

Address

Oxford City Council
St.Aldates
Oxford
OX1 1DS
England

Telephone

+44 1865252535

Email

mstevenson@oxford.gov.uk

Website

http://www.oxford.gov.uk