Published date: 1 August 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
East Midlands
Value of contract
£330,000
Procurement reference
PROC SS DA 1028
Published date
1 August 2023
Closing date
10 August 2023
Closing time
12pm
Contract start date
1 September 2023
Contract end date
31 August 2026
Contract type
Service contract
Procedure type
Other: Direct Award to Zendesk
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Intention to award a contract under Regulation 32(2) (b) (ii) of the Public Contracts Regulation 2015
This contract is to continue the existing integrated services for a period of 3 years for our Zendesk Suite provision.
Due to the imbedded nature of the current service provision and that this service must be provided by Zendesk directly to maintain scope, content and negotiated pricing the university will be using a VEAT notice for this continued provision.
Award information
Awarded date
11 August 2023
Contract start date
1 September 2023
Contract end date
31 August 2026
Total value of contract
£330,000
This contract was awarded to 1 supplier.
ZENDESK, INC.
Address
989 MARKET ST STE 300
CA
941031708
USReference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Scott Selby
Address
Kedleston Road
Kedleston Road
Derby
DE22 1GB
United Kingdom
Telephone
07342097432
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Closing: 10 August 2023, 12pm
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