Published date: 10 May 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2024, 12pm

Contract summary

Industry

  • Systems and technical consultancy services - 72220000

Location of contract

United Kingdom

Value of contract

£92,710

Procurement reference

PDSCN-321-2024

Published date

10 May 2024

Closing date

31 March 2024

Closing time

12pm

Contract start date

1 April 2024

Contract end date

30 September 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

A modern cloud-based solution for IT Service Management lays the foundation for digital transformation, which is exactly the direction Police Digital Service (PDS) wish to strive towards. In doing so PDS require the tools to be able to facilitate such a transformation. PDS's current processes are fragmented and aren't captured within in one tool, which is increasing the difficulty to identify and resolve incidents. PDS have procured the ServiceNow platform to streamline and modernise incident and configuration management, this now requires implementation and project managing.


Award information

Awarded date

31 March 2024

Contract start date

1 April 2024

Contract end date

30 September 2024

Total value of contract

£111,252

This contract was awarded to 1 supplier.

Illuminet Solutions Ltd

Address

Discovery Court Business Centre, 551-553 Wallisdown Road, Poole, Dorset, England, BH12 5AG

Reference

Companies House number: 07001312

Value of contract

£111,252

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Nia Harvey

Address

20 Gresham Street
London
EC2V 7JE
United Kingdom

Email

nia.harvey@pds.police.uk

Website

https://www.pds.police.uk