Published date: 9 September 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 18 October 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Industry specific software package - 48100000

  • Document creation, drawing, imaging, scheduling and productivity software package - 48300000

    • Document creation software package - 48310000

    • Document management software package - 48311000

    • Drawing and imaging software package - 48320000

    • Computer-aided design (CAD) software package - 48321000

    • Scheduling and productivity software package - 48330000

    • Project management software package - 48331000

    • Scheduling software package - 48332000

    • Contact management software package - 48333000

    • Facilities management software package and software package suite - 48420000

    • Facilities management software package - 48421000

    • Inventory management software package - 48430000

    • Remote access software package - 48514000

    • Database software package - 48611000

    • Software package utilities - 48700000

    • General utility software package - 48771000

    • Facilities management software development services and software development services suite - 72212420

    • Facilities management software development services - 72212421

    • System, storage and content management software development services - 72212780

    • System management software development services - 72212781

    • Content management software development services - 72212783

    • Software-related services - 72260000

    • Software support services - 72261000

    • Software development services - 72262000

    • Software implementation services - 72263000

    • Software supply services - 72268000

Location of contract

WR3 8SP

Value of contract

£0 to £650,000

Procurement reference

IT-623-29-11526

Published date

9 September 2024

Closing date

18 October 2024

Closing time

12pm

Contract start date

1 April 2025

Contract end date

31 March 2034

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Authority is looking to procure a new Computer Aided Facilities Management (CAFM) System to support delivery of the Estates Services across West Mercia Police and Hereford & Worcester Fire and Rescue Services respectively.

The CAFM System will be a cloud based system and provide the following functionality as a minimum:
Asset Management, Help Desk/Reactive Call Management, Planned Maintenance, Estates Management, Stock Control, Purchase Requisitioning, Finance, Contract Management, Health & Safety, and Project Management.

Therefore, the Authority is approaching the market to procure a new solution that can support the dynamic management of the land, property and estate portfolio, reduce the administrative processes currently in place within the service, and improve the customer experience for users of the system both internally and externally.

As a minimum, the Authority expects that any replacement proposal would enable the Authority to fully control and maintain the application/system without the need for constant referral to the supplier. The system should be up to date - and maintained as such - in line with modern technological requirements. It must be a thoroughly tested, reliable, robust system that is supportive of business requirements.

More information

Links

Additional text

All information contained within the tender documents.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Adam Pritchard

Address

Hindlip
Worcester
Worcestershire
WR3 8SP
United Kingdom

Telephone

07977 235703

Email

Adam.pritchard@westmercia.police.uk

Website

www.westmercia.police.uk