Published date: 31 January 2025
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
IT services: consulting, software development, Internet and support - 72000000
Location of contract
United Kingdom
Value of contract
£65,000,000
Procurement reference
AA1355
Published date
31 January 2025
Closing date
31 March 2025
Closing time
4pm
Contract start date
1 August 2025
Contract end date
31 July 2030
Contract type
Service contract
Procedure type
Restricted procedure (above threshold)
A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services.
Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is:
Lot 1 - Finance systems applications support
Lot 2 - Databases and database applications support
Lot 3 - Customer Service Management support
Lot 4 - Robotic Process Automation support
Lot 5 - Infrastructure and Hosting
Further details can be found on Post Office's e-sourcing platform Web3. Please contact procurement@postoffice.co.uk for more details.
More information
Additional text
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Spend profile
Financial year Budget
2025/2026 £10,250,000
2026/2027 £10,250,000
2027/2028 £10,250,000
2028/2029 £10,250,000
2029/2030 £6,250,000
2031/2032 £6,250,000 (optional extension)
2032/2033 £6,250,000 (optional extension)
2033/2034 £5,250,000 (optional extension)
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Closing: 31 March 2025, 4pm
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