Published date: 1 March 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 January 2023, 5pm

Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

South East

Value of contract

£324,924

Procurement reference

2201075

Published date

1 March 2023

Closing date

10 January 2023

Closing time

5pm

Contract start date

13 February 2023

Contract end date

12 February 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Salesforce licences allow staff to use the Salesforce platform upon which the Arcus products are built. The salesforce licences that the council uses are Service Cloud Enterprise Edition (EE), Service Cloud Restricted (EE) - Back Office, Employee Apps and Community, Customer Community Logins and Knowledge. Using the G-Cloud 13 we can procure the salesforce licences on a framework.

Award information

Awarded date

15 February 2023

Contract start date

13 February 2023

Contract end date

12 February 2026

Total value of contract

£324,924

This contract was awarded to 1 supplier.

Softcat PLC

Address

Solar House, Fieldhouse Lane, Marlow, Buckinghamshire, United Kingdom, SL7 1LW

Reference

Companies House number: 02174990

Value of contract

£324,924

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

John Patrick

Address

District Council Offices Civic Centre
ST ALBANS
AL13JE
England

Telephone

01727819306

Email

procurement@stalbans.gov.uk