Published date: 26 June 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 May 2025, 12pm

Contract summary

Industry

  • Financial and insurance services - 66000000

Location of contract

W5 2HL

Value of contract

£3,500,000 to £3,800,000

Procurement reference

CF-0008300D8e000000Kmn7EAC

Published date

26 June 2025

Closing date

30 May 2025

Closing time

12pm

Contract start date

7 July 2025

Contract end date

7 July 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The London Borough of Ealing ("the Authority"), has conducting a direct award procurement process, via the CCS Framework RM6248 Payment Solutions Lot 3 Framework under the Public Contracts Regulations 2015.
The contract has been awarded to BlackHawk Network EMEA Limited. It is intended that the contract shall be for an initial term of 1 year, with the option to extend for a further 3 months. (if applicable) The approximate annual value of the contract is £3,500,000 and the total value is 3,800,000 including any extension options.

The services required by this contract include:
Ealing requires a fully managed voucher service for high volume closed loop vouchers to be exchanged for groceries, to support the distribution of household support funds to low-income families within the borough. The service must provide an online platform for the Benefits Service, FSM department, and Care Leavers team to place orders for supermarket vouchers. These vouchers will be issued to eligible residents as identified by the respective services. There should be options for families to receive vouchers either via a code sent electronically, allowing them to redeem the vouchers themselves. The vouchers will have a validity period limited to a maximum of 3 months.

Award information

Awarded date

1 April 2025

Contract start date

7 July 2025

Contract end date

7 July 2026

Total value of contract

£3,800,000

This contract was awarded to 1 supplier.

BlackHawk Network EMEA Limited

Address

Westside, London Road, Hemel Hempstead,, Hertfordshire,, HP3 9TD

Reference

None

Supplier is SME?

No

About the buyer

Contact name

Abigail Acosta

Address

Perceval House 14-16 Uxbridge Road,
London
W5 2HL
United Kingdom

Telephone

+44 2088255000

Email

acostaa@ealing.gov.uk