Published date: 15 March 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
System and support services - 72250000
Helpdesk and support services - 72253000
Systems support services - 72253200
Software support services - 72261000
Data network management and support services - 72315000
Internet services - 72400000
Computer support and consultancy services - 72600000
Computer support services - 72610000
Event services - 79952000
Location of contract
SN2 2EH
Value of contract
£0 to £30,000
Procurement reference
IT-514-170-P/REF 00000170
Published date
15 March 2023
Closing date
29 March 2023
Closing time
12:15pm
Contract start date
17 April 2023
Contract end date
16 January 2024
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
We need tech support
o To configure the platform
o To put all the info on the platform
o To test email notifications etc.
o To test the links from our internal systems to the platform
o To run the reports for us (or provide guidance for us to do this)
o To check GDPR compliance - help with the GPDR report needed
o To check and ensure that staff can get onto the platform
o To check any potential browser problems in case they can't
o To ensure HE's 3rd party Service Desk understands the most common problems and can help people overcome them or provide a help desk themselves
We need a tech host
o Who understands the platform and has hosted large events on it
o Who knows the most common faults that can happen when people can't get in or get thrown out and what to do in these situations
o To do a tech rehearsal with the project team, event hosts and all the speakers
o To tech host all virtual events (we will provide the content hosts who run the sessions, introduce speakers, instruct breakout rooms etc)
o Ensure the platform works
o Help people who can't get onto the platform
o Help the speaker to share slides
o Put people into breakout rooms
More information
Links
-
- https://in-tendhost.co.uk/historicengland/aspx/
- Additional information on how to apply for this contract
Additional text
-
Please see attached correspondence relating to the outcome of the above tender..
Regards
Historic England Procurement Team
Is a Recurrent Procurement Type? : No
About the buyer
Contact name
Katherine Cook
Address
Firefly Avenue
Swindon
Wiltshire
SN2 2EH
United Kingdom
Telephone
02392856714
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Closing: 29 March 2023, 12:15pm