Published date: 22 November 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 22 December 2023, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Industry specific software package - 48100000

Location of contract

Yorkshire and the Humber

Value of contract

£0

Procurement reference

20231122130903-104123

Published date

22 November 2023

Closing date

22 December 2023

Closing time

5pm

Contract start date

1 April 2024

Contract end date

31 March 2031

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Wakefield Council is inviting tenders from suitably qualified Suppliers for the supply, commissioning and support of a Leisure Management Software Solution. This will enable the Council to fully manage its Leisure Services Provision at Aspire at the park (Pontefract), Sun Lane Leisure, Minsthorpe Leisure, Normanton Leisure, Thornes Park Stadium and Featherstone Sports Complex. There are 60 to 80 staff across the sites.

The successful Supplier must:
1. Be an experienced leisure management software specialist;
2. Support the Council to deliver the best digital customer experience possible;
3. Work with the Contracting Authority to increase customer numbers and contribute to improving the health of residents in the Wakefield District;
4. Develop their solution to ensure the provision of Leisure Services in Wakefield reflects industry trends and innovations over the whole contract period;
5. Enable the Council to use securely stored data to enhance Service delivery;
6. Hold current ISO 27001 accreditation covering the information security controls for the full scope of the solution.

Your core solution must:
1. Be cloud hosted;
2. Be hosted within the UK (United Kingdom) and compliant with relevant UK law;
3. Use additional multi-factor authentication or support Single Sign On using the Councils Azure Active directory

To access this opportunity you must be registered on the Councils e-tendering portal https://uk.eu-supply.com/login.asp?timeout=1&target=/insidemain.asp. This is the only option for accessing the tender documentation for this procurement.

For support with registration or using the portal please contact the Mercell helpdesk either by email: uksupport@eu-supply.com or tel. 0800 840 2050 during office hours ONLY (09.00 to 17.00).


About the buyer

Contact name

Pam Roebuck

Address

Wakefield One, Burton street
Wakefield
WF1 2EB
ENG

Email

proebuck@wakefield.gov.uk

Website

https://www.wakefield.gov.uk/