Managed Telephony

Contract summary

Industry

• IP telephone services - 64215000

Location of contract

LN6 7TS

Value of contract

£453,623.93

Procurement reference

396

Published date

4 April 2023

Closing date

28 February 2023

Closing time

12pm

Contract start date

1 April 2023

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

This procurement exercise was conducted using the G-Cloud 13 framework, to appoint a provider that would be able to offer the University a Cloud based Managed IP Telephony services solution. The solutions integrates with Microsoft Teams, offering flexibility in design and scale that would allow the University to meets its changing requirements and that could be adapted, and scaled, to also facilitate its clearing requirements each year.

The service solution offers a global PSTN (public switched telephone network) access via a voice for Microsoft Teams integration. This will Increase productivity and offer a full communications solution, including telephony, voicemail, video calls, conference calls, data sharing, online meetings, call recording, customer analytics, internet fax etc. The call plans, per user per month, can be adapted and offer UK local, national and mobile numbers, which can be flexible to the University's design and need.

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Award information

Awarded date

31 March 2023

Contract start date

1 April 2023

Contract end date

31 March 2026

Total value of contract

£453,623.93

This contract was awarded to 1 supplier.

Softcat

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About the buyer

Contact name

Vasos Melides

Address

BRAYFORD WAY,BRAYFORD POOL
LINCOLN
LN67TS
England

Telephone

01522 837188

Email

vmelides@lincoln.ac.uk