Published date: 13 January 2025
This notice was replaced on 13 January 2025
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Opportunity (published 13 January 2025, last edited 14 January 2025)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Education and training services - 80000000
Equal opportunities consultancy services - 98200000
Location of contract
England
Value of contract
£50,000
Procurement reference
CAMBDC001-DN758245-04322028
Published date
13 January 2025
Closing date
31 January 2025
Closing time
12pm
Contract start date
1 April 2025
Contract end date
31 March 2028
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Cambridge City Council is looking to partner with an experienced training provider to deliver a comprehensive equality, diversity and inclusive training programme for staff and managers. The training should focus on developing the skills and behaviours necessary to provide exceptional service, ensuring every customer interaction reflects professionalism, empathy and the Council's commitment to excellence.
This project will include the delivery of EDI courses as part of Council's mandatory induction programme, this entails approximately a once-a-month new induction programme with an average of 5-15 new recruits a month, post July 2025. We will also require supplementary EDI support, additional training and guidance for the duration of the contract.
We are open to innovative and creative suggestions that fit within this overarching framework, ensuring the programme meets the diverse needs of our workforce, and the development of practical skills, relevance, engagement and long-term impact. At the same time, we believe that the following areas would provide a strong foundation for the programme:
• Understanding the principles of EDI
• Recognising and challenging unconscious bias
• Fostering inclusive communication
• Embedding inclusive practices into everyday work life
• Neurodiversity awareness
The programme can be offered using a variety of flexible delivery methods - such as in person workshops, virtual sessions, and bitesize learning options that cater to a variety of learning styles and needs. These methods need to be accessible, engaging and have a measurable impact across the workforce.
About the buyer
Contact name
Jonathan Loneza
Address
Cambridge City Council
Guildhall
Cambridge
CB2 3QJ
United Kingdom
Telephone
+44 1223457107
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