Published date: 4 December 2023
Closed early engagement
Contract summary
Industry
Canteen and catering services - 55500000
Special-purpose road passenger-transport services - 60130000
Administration, defence and social security services - 75000000
Guard services - 79713000
Building and facilities management services - 79993000
Health services - 85100000
Accommodation cleaning services - 90911100
Accommodation services - 98341000
Housekeeping services - 98341110
Location of contract
South East
Procurement reference
CF-0352100D58000000L5A4EAK
Published date
4 December 2023
Closing date
2 February 2024
Contract type
Service contract
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The purpose of the Disembarkation and SOLAS centre at Western Jet Foil and the National Reception Centre at Manston are to register and process individuals arriving in the UK on small boats from across the English Channel. The aim of these centres is to provide a safe and secure environment, allowing Border Force to process arrivals with dignity and respect.
The Home Office is currently transforming the site at Manston to establish permanent, purpose-built facilities, coordinated by the Manston Transformation Programme. The Programme is looking for partner(s) to deliver a suitable operation and wrap around services for the operations at Western Jet Foil and Manston, plus Medical Services, for an initial term of 6 years with an option to extend for an additional 2 x 24 month periods. The value of this PIN is for the initial term of 6 years.
The content of this PIN, including the nature of works, services and estimated value, may be subject to change.
More information
Additional text
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Lot 1 - Manston NRC - Operator Services
The Authority seeks a commercial partner to provide operation and wrap around services at the National Reception Centre (NRC). Services may include:
(a) Overall management of services
(b) Staffing of custodial facilities
(c) Security & guarding services
(d) Cleaning services;
(e) Welfare services and well-being;
(f) Catering; and
(g) Escorting services around the site.
Lot 2 - Disembarkation and SOLAS (Saving of Lives at Sea) centre - Western Jet Foil (Dover)
The Authority seeks a commercial partner to provide operation and wrap around services at Western Jet Foil, Dover, where arrivals disembark, are provided with a medical check (not included in this Lot) and are registered for processing. These services may include:
(a) Overall management of services
(b) Security & guarding services
(c) General security services;
(d) Welfare services and well-being;
(e) Catering; and
(f) Escorting services around the site, and external (Local escorting and hospital bed watches).
Lot 3 - Medical Services
The Authority seeks a commercial partner to provide medical services primarily at the National Reception Centre in Manston and Disembarkation and SOLAS centre in Western Jet Foil, Dover. Services may include :
(a) Healthcare
General
Estimated value excluding VAT: £700m (excluding extensions)
The potential length of contract will be 6 years from service commencement, with options to extend, for up to 2 x 24 month periods.
The content of this PIN, including the nature of works, services and estimated value, may be the subject to change.
1. To express an interest, participants must first be registered on the Home Office eSourcing Suite. If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here Link. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so.
2. Email: nrc-commercial@homeoffice.gov.uk
Title of email: NRC Operator Procurement - Expression of Interest
Email to include: Organisation name, Contact name, E-mail address and telephone number.
Once above steps are completed, documents will be made available via the portal, subject to parties signing a Non-Disclosure Agreement (NDA).
An Industry Day will be held for interested Suppliers on Monday 8th January 2024 (subject to change). This Industry Day hosted in Manston, Kent. Further details for the Industry Day to follow upon receipt of a signed NDA.
About the buyer
Contact name
Border Force Commercial Team
Address
Home Office, 2 Marsham Street
London
SW1P 4DF
GB
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Closing date: 2 February 2024
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