Published date: 14 November 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 January 2020

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

  • Software programming and consultancy services - 72200000

  • System and support services - 72250000

    • Software-related services - 72260000

    • Computer-related professional services - 72590000

    • Computer support services - 72610000

Location of contract

SG13 8DE

Value of contract

£0

Procurement reference

HCC1911854

Published date

14 November 2019

Closing date

8 January 2020

Contract start date

9 March 2020

Contract end date

31 December 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Herts FullStop (HFS) is one of a number of trading arms operated by Hertfordshire County Council and has over 60 years' experience of supplying goods and services to a wide range of customers which include; educational establishments, non-profit making groups such as charities, the NHS, local authorities and childminder groups. HFS is a distributor of products provided via its catalogue service, which has over 18,500 products delivered to customers across the country.

A key element to HFS's success is a well-run warehouse and delivery function. This is currently staffed by a team of permanent workers, with temporary workers being bought in at periods of high demand to help keep the service levels at the high standards our customers expect.

Systems and support are provided on various areas such as ICT and Telecoms through the relationship with Hertfordshire County Council (HCC), with areas unique to HFS being supported directly with the providers of the Systems concerned.

The business is expected to continue using some shared services provided by HCC, whilst developing its own ICT infrastructure with a best of breed software platform supporting business functions.

As such, HFS is looking at investing in a Business Management/ERP Solution and updating the current ICT hardware infrastructure within the organisation to incorporate this.

The vision for the new solution is to provide the organisation with a more dynamic system that is suited to our requirements, has the ability to access efficiencies and the capability to be scalable for future expansion. The Contract will be awarded with an initial Discovery Phase prior to full implementation. Full details are within the Tender documentation.

Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Organisations should seek independent legal advice on the implications of this prior to submitting their bid, where appropriate.

More information

Links

Additional text

Full details are in the tender documentation.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Anita Shipman (HCC)

Address

Pegs Lane
Hertford
Hertfordshire
SG13 8DE
United Kingdom

Telephone

01707 292601

Email

anita.shipman@hertfordshire.gov.uk