Published date: 23 January 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 September 2024, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

  • Residential health facilities services - 85144000

  • Residential nursing care services - 85144100

    • Social work services with accommodation - 85311000

    • Welfare services for children and young people - 85311300

    • Community health services - 85323000

Location of contract

SG13 8DE

Value of contract

£3,639,111 to £3,650,000

Procurement reference

IT-285-8679- HCC2416048 - AWARD

Published date

23 January 2025

Closing date

30 September 2024

Closing time

12pm

Contract start date

16 June 2025

Contract end date

15 June 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Hertfordshire County Council went out to procurement for an emergency residential placement service contract.

This contract is now awarded to:
CF SUPPORT SERVICES LIMITED

Award Notice 2025/S 000-002404

Hertfordshire County Council (the 'Council') wish to procure a 'Block Contract' arrangement with a single Provider to provide an O F S T E D registered One (1) to two (2) bed emergency residential home utilising the Council's existing property for children and young people aged 7 to 18 with high levels of challenging behaviour and complex needs. Needs may include trauma, attachment, mental health including hospital step down, neurodevelopment (Attention Deficit Hyperactivity Disorder- A D H D and or Autism Spectrum Disorder A S D), substance use and child criminal or sexual exploitation presenting high levels of risk.

The Council is looking to commission the following:

- One independent residential provider who will O F S T E D register, manage and run an emergency residential children's home for one (1) Child or Young Person to be located at Hertford Hub, Hertford, Hertfordshire. Hertford is situated in East Hertfordshire.

- The expectation is for the home to operate as a one (1) bed children's home but for the provider to O F S T E D register as a two (2) bed home with option to utilise the second bed to support emergency sibling placements.

- To offer bespoke, excellent quality care and support for Children or Young People with highly complex needs, on an emergency short-term basis in line with the Young Person's care plan including eventual step down. The Service must be able to respond to urgent referrals, supporting Children and Young People in immediate crisis, creating stability in the short-term allowing for a swift move-on to a longer-term placement. The home will offer provision which always has a minimum of two (2) Staff during the day and one (1) waking night and one (1) sleep in during the night.

- The duration of the stay at the provision will be led by the needs of the Child or Young Person and part of their care planning into other services however the intention is for each Child or Young Person to move on within 2 weeks of admission. It is not intended as a long-term home but will be used flexibly to support Children and Young People in immediate crisis in order to return home or to come back into Hertfordshire so a longer-term solution can be found.

- It is likely that given the emergency nature of this provision, many placement requests will be communicated by our Out of Hours Service and therefore a strong working relationship with this team is essential. It may also be necessary to support the Rapid Response Team at short notice should there be capacity to do so.


- Placements will be block purchased for the exclusive use of the Council and the Council will have the final decision on who will be placed, in collaboration with the Registered...

Award information

Awarded date

10 December 2024

Contract start date

16 June 2025

Contract end date

15 June 2027

Total value of contract

£3,650,000

This contract was awarded to 1 supplier.

CF Contact and Support Services Limited

Address

Unit 11 Three Rivers Business Centre, Felixstowe Road, Suffolk, United Kingdom, IP10 0BF

Reference

None

About the buyer

Contact name

Lisa Tank (HCC)

Address

Pegs Lane
Hertford
Hertfordshire
SG13 8DE
United Kingdom

Telephone

01438 843910

Email

lisa.tank@hertfordshire.gov.uk