Published date: 10 January 2025
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Company health services - 85147000
Location of contract
Any region
Value of contract
£1,460,000
Procurement reference
tender_420402/1441030
Published date
10 January 2025
Closing date
24 May 2024
Closing time
12pm
Contract start date
1 December 2024
Contract end date
30 November 2029
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Health and Wellbeing are key priorities for the BBC and underpin our strategic ambition to "make the BBC an even greater place to work for everyone." We are committed to offering wellbeing services that meets the needs of our diverse workforce and the demands of a 24/7 global organisation where people thrive and are able to achieve their full potential.
Our Health & Wellbeing provisions focus on building proactive initiatives and timely support and include an extensive range of information, guidance and access to services to help prevent health issues, protect and promote mental health and get support when needed with the aim of meeting our duty of care to staff and making the BBC a great place to work.
Initiatives increasingly focus on protecting colleagues from developing work related health issues from arising and helping colleagues build resilience through engaging multi-platform solutions that are accessible on-site, online, and remotely in a variety of local languages, considering the diversity and cultural needs of our colleagues.
This Contract Notice invites bids for the following services, represented under 3 lots:
Lot 1: Global Employee Assistance Programme (EAP)
Providing support to UK and internationally based employees. Practical advice and signposting on a range of topics including mental health, wellbeing and trauma support. Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues.
Lot 2 - Critical Incident Support
On-site or remotely as requested, which provides at a minimum group support sessions for colleagues using the principles of psychological first aid with an understanding of the variety of challenges facing global corporations that may affect the wellbeing of colleagues and 1:1 support for colleagues from appropriately trained professionals who have experience in dealing in psychological first aid.
Lot 3 - Reflective Practice
A service that delivers proactive and preventative measures that help mitigate the impact of risks associated with the type and level of exposure staff members are experiencing in their workplaces which might compromise their psychological wellbeing.
The aim of this service is to reduce the adverse impact of high risk and high exposure work and promote the benefits of this work through evidence based interventions.
The initial contract term will run for a period of 3 years, with two additional optional extension period of 12 months each.
More information
Previous notice about this procurement
BBC Employee Assistance Services
- Opportunity
- Published 17 April 2024
Award information
Awarded date
5 November 2024
Contract start date
1 December 2024
Contract end date
30 November 2029
Total value of contract
£1,460,000
This contract was awarded to 1 supplier.
CNLR HORIZONS LIMITED (Trading as CIC)
Address
Second Floor, 66-68 East Smithfield, Pharmaceutical Building, London. E1W 1AW
Reference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
Additional details
-
Please note, a contract award was only made for lot 1. The procurement process for lots 2 and 3 was suspended and no awards have been made.
About the buyer
Contact name
Kevin Waters
Address
Broadcasting House, Portland Place
London
W1A 1AA
England
Share this notice
Closing: 24 May 2024, 12pm