Published date: 24 May 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 26 June 2017

Contract summary

Industry

  • Postage machines - 30131400

  • Radio, television, communication, telecommunication and related equipment - 32000000

  • Data-transmission equipment - 32260000

    • Telephone network equipment - 32429000

    • Telecommunications equipment and supplies - 32500000

    • Communications equipment - 32570000

    • Communications control system - 32573000

    • Networking, Internet and intranet software package - 48200000

    • Interactive voice response software package - 48512000

    • E-mail system - 48811000

    • Patient-administration system - 48814200

    • Postal and telecommunications services - 64000000

    • Post and courier services - 64100000

    • Postal services - 64110000

    • Postal services related to letters - 64112000

    • Mail delivery services - 64121100

    • Mobile-telephone services - 64212000

    • Short Message Service (SMS) services - 64212100

    • Shared-business telephone network services - 64213000

    • Integrated telecommunications services - 64227000

    • IT services: consulting, software development, Internet and support - 72000000

    • Application service providers - 72416000

    • Call centre - 79512000

    • Mailing services - 79571000

    • Printing and delivery services - 79823000

    • Printing and distribution services - 79824000

Location of contract

Any region

Value of contract

£1 to £25,000,000

Procurement reference

20170524093013-39

Published date

24 May 2017

Closing date

26 June 2017

Contract start date

31 August 2017

Contract end date

30 August 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This framework will be a multi-Lot framework covering the following Lots: SMS Texting; Email; IVR (Interactive Voice Recognition); Agent Call Centre; Hybrid mail; and Internet Communication

More information

Links

About the buyer

Contact name

Dave Taylor

Address

Halyard Court, Chandlers Point, 31 Broadway
Salford
M50 2UW
ENG

Telephone

+44 1612123728

Email

dave_taylor@nhs.net