Published date: 26 May 2022

Last edited date: 6 June 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 6 June 2022, 5pm

Contract summary

Industry

  • Radio, television, communication, telecommunication and related equipment - 32000000

Location of contract

WV14 6BT

Value of contract

£0

Procurement reference

RA318539

Published date

26 May 2022

Closing date

6 June 2022

Closing time

5pm

Contract start date

6 June 2022

Contract end date

6 June 2022

Contract type

Supply contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

City of Wolverhampton College Supplier Brief

Background of the Requirement

The City of Wolverhampton College is seeking a Mitel accredited supplier to provide a Hardware Support Service for three Mitel 3300 MXe controllers. The controllers are located across the College's three main campuses in Wolverhampton:

Paget Road Campus, WV6 0DU
Wellington Road Campus, WV14 6BT
Metro One Campus, WV1 3AH

The maintenance contract is to be let for 1 year start date 1 June 2022.
Suppliers are asked to provide details of their Mitel accreditations.
Suppliers are asked to provide two proposals for consideration based on two levels of support:

1. 8 x 5 x 4 4 hour Fix - Engineer to arrive onsite with parts and to restore the service within 4 business hours of the call being logged.

2. 8 x 5 x NBD Fix - Engineer to arrive onsite with parts and to restore the service before the end of the next business day (NBD) after the call being logged

Please insert a one year price into the pricing schedule on each line.

Suppliers are also asked to provide details of the current resolution statistics and achievement rates against SLA.
All hardware is 10 years old.
- To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA318539. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA318539 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

About the buyer

Contact name

Amrit Dass

Address

Wellington Road Campus
Wellington Road
Wolverhampton
WV14 6BT
England

Telephone

0151 482 9230

Email

support@multiquote.com

Website

https://suppliers.multiquote.com