Published date: 10 March 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 March 2021, 5pm

Contract summary

Industry

  • Business and management consultancy services - 79410000

Location of contract

MK41 0RG

Value of contract

£0

Procurement reference

tender_267698/932383

Published date

10 March 2021

Closing date

16 March 2021

Closing time

5pm

Contract start date

18 March 2021

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The East of England Ambulance Service NHS Trust (EEAST) operates three control rooms termed Ambulance Operation Centres (AOC) who receive both 999 calls from the public as well as calls from HealthCare Professionals and directly transferred from NHS 111 Providers. Ambulance Trusts utilise one of two approved triage tools to support non-clinical call handlers in the assessment, categorisation and provision of advice in relation to 999 calls. These are known as Medical Priority Dispatch System (MPDS) and NHS Pathways. EEAST utilises MPDS which then requires a separate clinical module and interface to provide the clinical "hear and treat" function. Alongside some Ambulance Trusts for their 999 triage system, NHS 111 Providers also all utilise NHS Pathways. Some Ambulance Trusts provide the NHS 111 function directly in an integrated way with their 999 service (using Pathways for both services). In doing this other ambulance services have taken on a crucial coordination and gatekeeping role by providing coordinated delivery of 111, clinical assessment services and 999 from the point of the call. EEAST has a long-term aspiration to progress towards a similar model in the future.

The Trust is therefore seeking to carry out a review of its triage system (MPDS) against the alternative (NHS Pathways) to inform future strategic decision making.

The review needs to be completed by 31st March 2021.

More information

Links

Additional text

Access to the opportunity is via the e-Tendering Portal - Bravo solution. Please follow the link shown and ensure you are registered with the portal to access the opportunity.

About the buyer

Contact name

Rebecca

Address

Hammond Road
Bedford
MK41 0RG
England

Email

tenders@eastamb.nhs.uk