Published date: 25 April 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.


Closing: 16 May 2024, 12pm

Contract summary

Industry

  • Financial consultancy services - 66171000

  • Database services - 72320000

Location of contract

L24 8RF

Value of contract

£0

Procurement reference

IT-599-55-TRG/0055

Published date

25 April 2024

Closing date

16 May 2024

Closing time

12pm

Contract start date

1 July 2024

Contract end date

30 June 2027

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

TRG and OHG wish to appoint the services of a supplier to provide the following credit checks and debt investigation of potential and existing customers
New Applicants
o Check affordability based on low-income profile traffic light rating on customers (red, amber, green) supplier to provide details of what each colour represents
o Check ID
o Address check to ensure applicant is fully disclosing all previous addresses. Suppliers check if any CCJ's or former social housing tenant arrears

It is anticipated that the lettings team for TRG and OHG combined will require approx. 350 searches per month.
Debt Recovery
o Tracing Former Tenants to enable TRG and OHG to pursue the debt with our in-house team.
o Trace will include the following information:
o Forwarding address,
o phone number
o email address
o Last known dates at current address.

It is anticipated that the Debt Recovery team for TRG and OHG will require a batch trace of either, approx. 300. searches per month, or approx. 900 searches be done every 3 months, this list will be updated on a quarterly basis however this number may vary and to be reviewed on a 6 monthly basis.
TRG have circa 50 user accounts and OHG have circa 50 user accounts, and at present it is anticipated that we will require approx. 4,500 searches annually. However, this may increase or decrease in the future. (Suppliers to provide details of cost per licence)

More information

Links

Additional text

This tender is available to access free of charge on Riverside`s In-Tend Portal. Supplier`s must register or login to gain access to the tender and to submit their bid. Submissions must be via the In-Tend Portal also. The link to access the portal is below:
https://in-tendhost.co.uk/theriversidegroup

Is a Recurrent Procurement Type? : No

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Contact name

Idris Parry

Address

Estuary Commerce Park
Speke
Liverpool
L24 8RF
United Kingdom

Telephone

03451110000

Email

idris.parry@riverside.org.uk