Published date: 27 September 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Market research services - 79310000
Location of contract
CR0 2AQ
Value of contract
£732,386.25
Procurement reference
HMLR700816
Published date
27 September 2023
Closing date
4 August 2023
Closing time
2pm
Contract start date
18 September 2023
Contract end date
17 September 2028
Contract type
Service contract
Procedure type
Call-off from a dynamic purchasing system
A mini-competition or direct purchase from a pre-established dynamic purchasing system.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Provision of a granular and comprehensive customer satisfaction tracking and insight methodology services. The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products. The contract is for an initial term of 3 years (36 months) but provides for an additional 2 x 12 month optional extension periods (24 months) at the Buyer's sole discretion. Maximum term is until 17/09/28 (60 months or 5 years).
Award information
Awarded date
27 September 2023
Contract start date
18 September 2023
Contract end date
17 September 2028
Total value of contract
£732,386.25
This contract was awarded to 1 supplier.
Savanta Group Limited
Address
Bellwether Green Limited,
225 W George St,
Glasgow G2 2NDReference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Address
Trafalgar House,1 Bedford Park
CROYDON
CR0 2AQ
England
Telephone
0300 006 0411
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Closing: 4 August 2023, 2pm