Published date: 27 September 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 4 August 2023, 2pm

Contract summary

Industry

  • Market research services - 79310000

Location of contract

CR0 2AQ

Value of contract

£732,386.25

Procurement reference

HMLR700816

Published date

27 September 2023

Closing date

4 August 2023

Closing time

2pm

Contract start date

18 September 2023

Contract end date

17 September 2028

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Provision of a granular and comprehensive customer satisfaction tracking and insight methodology services. The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products. The contract is for an initial term of 3 years (36 months) but provides for an additional 2 x 12 month optional extension periods (24 months) at the Buyer's sole discretion. Maximum term is until 17/09/28 (60 months or 5 years).


Award information

Awarded date

27 September 2023

Contract start date

18 September 2023

Contract end date

17 September 2028

Total value of contract

£732,386.25

This contract was awarded to 1 supplier.

Savanta Group Limited

Address

Bellwether Green Limited,
225 W George St,
Glasgow G2 2ND

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

Trafalgar House,1 Bedford Park
CROYDON
CR0 2AQ
England

Telephone

0300 006 0411

Email

angela.clarke@landregistry.gov.uk