Published date: 20 March 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 December 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£1,053,750

Procurement reference

MRTN001-DN680750-71053519

Published date

20 March 2024

Closing date

13 December 2023

Closing time

12pm

Contract start date

15 March 2024

Contract end date

14 March 2034

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The London Borough of Merton has awarded a contract for a'technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges. A new solution will replace the current legacy system to enhance service delivery.

A cloud hosted, modern and configurable single web-based solution that will support the management of the Council's Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton.

This system will enable the business to continue to meet its statutory duties and support day to day activities. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies.

It is the Council's preference that the Contractor provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand.

More information

Links

Award information

Awarded date

15 March 2024

Contract start date

16 March 2024

Contract end date

14 March 2034

Total value of contract

£1,053,750

This contract was awarded to 1 supplier.

Idox Plc

Address

Anoop Kang
Idox Plc
Unit 5,
8 Forsyth Road,
Woking,
Surrey

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Civic Centre
London Rd
Morden
SM4 5DX
England

Email

commercial.services@merton.gov.uk

Website

http://www.merton.gov.uk/