Published date: 3 June 2016
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Internet development services - 72420000
Location of contract
East Midlands
Value of contract
£150,000
Procurement reference
LEICSCC001-DN124245-06563617
Published date
3 June 2016
Closing date
14 April 2016
Contract start date
5 June 2016
Contract end date
4 May 2019
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The intranet, known as the CIS (Corporate Information Service), is a key tool for internal communication. It is the default homepage for all PC users in the council. The intranet was re-launched in 2007/8. Like many other intranets of its age, it was implemented to solely provide users with as many gateways as possible to information that could be useful.
As technology has moved on, the limitation of the CIS have become more prominent; the underlying technology (Livelink) is now obsolete, presenting a PSN compliance issue. Accessibility is also an issue, with the current Intranet only being available to staff who can directly access the corporate network. This leaves a significant number of remote workers without access.
In the 2012 staff survey, almost 90% said that news items on the intranet helped them to understand what is happening. However, other areas of the intranet have also been criticised for being out-of-date, difficult to navigate and search. The intranet is also seen as a one-way tool for communication, with even the staff suggestion scheme 'speak up' offering limited scope for a rich dialogue. It has limited functionality and technology has moved on several generations since it was implemented. In addition to the out-of-date functionality, there is also a requirement to replace it because the CMS (Content Management System) needs to be decommissioned.
As the council transforms the way it works, it's important that staff understand and engage with the organisation's aims and future direction.
The Information and Technology (I&T) Enabler work stream is supporting the Transformation Programme and will create the strategic I&T framework to facilitate current and future transformation. The transformation programme aims to enable staff to work differently, to collaborate, share information, be flexible, self-serve and use new and mobile systems and processes.
In addition, the Council has embarked on a programme of internal self-service. This is being extended through the development of self-service reporting. Longer term, the replacement intranet may need to consider closer integration with other business systems as a means to drive self-service fulfilment.
The Council aspires to be more digitally mature. The key drivers are the delivery of further savings and to improve customer and employee experience. Benefits are expected to be non-financial such as increased productivity and reduced demand for services. Extending employee and manager self-service will be one way of achieving these.
SharePoint
A decision has been made to use MS SharePoint as a platform for this solution. SharePoint provides a solid platform for document management and collaboration, with recognition that it will also satisfy content management requirements with some development.
This RFQ is only concerned with the provision of services to build and implement a new intranet. The licencing and provision of a SharePoint solution is
More information
Links
Award information
Awarded date
22 May 2016
Contract start date
5 June 2016
Contract end date
4 June 2019
Total value of contract
£150,000
This contract was awarded to 1 supplier.
SFW Limited
Address
GU227UY
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Simon Edmonds
Address
County Hall
Leicester Road Glenfield
Leicester
LE3 8RA
UK
Telephone
+44 1163050437
Website
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Closing: 14 April 2016
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