Published date: 10 June 2016

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 June 2016

Contract summary

Industry

  • Customer Relation Management software package - 48445000

  • Software-related services - 72260000

Location of contract

PL1 5QG

Value of contract

£30,000

Procurement reference

RFQ028 Customer Relationship Management System (CRM)

Published date

10 June 2016

Closing date

24 June 2016

Contract start date

10 July 2016

Contract end date

10 July 2019

Contract type

Not specified

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

In order to facilitate more effective customer services and relationship management, City College Plymouth is seeking to contract with a single supplier for the provision and support of a new integrated Customer Relationship Management (CRM) system. Initially the CRM will be utilised by the Marketing and Corporate Relationship teams (20 users), with the view to expanding in the future.
Quotes are sought for the initial three year period.

Edit Date 20 June 2016: Following a number of clarification questions, an additional Clarifications Document has been added to the attachments

More information

Attachments

Additional text

Document standards:
• Text must be in Microsoft Word format;
• Price tables must be in Microsoft Excel format (using pricing schedule in Appendix A);
• Supportive evidence may additionally be submitted in PDF format;
• Images, Designs, and other supporting evidence may be in either JPEG or PDF format
• Videos are accepted in most available formats. If compatibility issues arise the College will contact the bidder for an alternative format
• Signed Agreement Acceptance and Declaration
• Completed Appendix C - Mandatory & Discretionary Grounds for Exclusion
• Completed Appendix D - Suitability Assessment - Please note this suitability assessment will not be viewed unless you are the winning tenderer. Failure at this stage may prevent the contract from being awarded.

Award information

Awarded date

9 November 2016

Contract start date

9 November 2016

Contract end date

9 November 2020

Total value of contract

£29,550

This contract was awarded to 1 supplier.

Active Informatics Ltd

Address

Network House
Basing View
Basingstoke
Hampshire
RG21 4HG

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Kerry Wilson

Address

City College Plymouth
Kings Road, Devonport
Plymouth
PL1 5QG
England

Email

tenders@cityplym.ac.uk

Website

www.cityplym.ac.uk