Published date: 24 September 2023

Last edited date: 25 September 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 14 June 2023, 12pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

England

Value of contract

£8,500,000

Procurement reference

WP2074.1 Provision of a Technical Service Desk

Published date

24 September 2023

Closing date

14 June 2023

Closing time

12pm

Contract start date

23 August 2023

Contract end date

23 August 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Provision of a Technical Service Desk The provision of a Technical Service Desk for the GOV.UK One Login Programme. Single point of contact for all technical queries &issues, which will be raised via the Contact Centre, or directly by Relying Parties.

More information

Attachments

Award information

Awarded date

3 July 2023

Contract start date

23 August 2023

Contract end date

23 August 2026

Total value of contract

£8,500,000

This contract was awarded to 1 supplier.

MASTEK (UK) LTD.

Address

100 Brook Drive Green Park
READING
Berkshire
RG2 6UJ
GB

Reference

Companies House number: 02731277

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Commissioning Team Commissioning Team

Address

125 Kingsway, 6th Floor, Aviation House
Holborn
WC2B6NH
England

Telephone

07880 976486

Email

commissioning-digital@digital.cabinet-office.gov.uk