Servicing, repairs and installation of domestic heating systems. Servicing and repair of communal heating and the inspection and testing of water tanks and related remedial works.

Contract summary

Industry

• Repair and maintenance services of central heating - 50720000

Location of contract

London, South East

Value of contract

£16,110,000

Procurement reference

ECH671 Sutton Housing Partnership Gss Servicing, Repairs and Installation Contract

Published date

3 December 2015

Closing date

5 January 2016

Contract start date

4 July 2016

Contract end date

3 July 2026

Contract type

Service contract

Procedure type

Restricted procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

Servicing, repairs and installation of domestic heating systems. Servicing and repair of communal heating
systems and the inspection and testing of water tanks and related remedial works for all stock in the Sutton
Housing Partnership stock portfolio. Please note that Bidders will be able to access the ITT documents and
details are provided in the PQQ available at www.echelonconsultancy.co.uk/eDocs
"Sutton Housing Partnership ("SHP") is responsible for council housing in Sutton, an Arms Length Management
Organisation which owns and manages housing for over 6,500 council tenants and 1,500 leaseholders. SHP
places a focus on client satisfaction and aims to be in the upper quartile for its peer group.
SHP is looking to manage the on-going servicing, repairs and maintenance of its domestic heating systems
("the Programme"). This shall include servicing and repair of communal heating systems and the inspection and
testing of water tanks and related remedial works for all stock in the SHP portfolio. Installation of replacement
heating systems are also required on the basis of a 15 year life-cycle.
SHP is inviting expressions of interest from suitably qualified and experienced service providers to deliver the
Programme. The successful service provider will be expected to deliver safe, well-led and effective services
to service users, and work in partnership with SHP and shall pursue a partnered solution to choice of boiler,
guarantee (including delivery) which can be shared with SHP's reinvestment partners in delivering the fuel
switch and upgrade programmes.
SHP are considering whether to deliver the Programme via a 3* or a 4* service. Accordingly, tenderers will be
asked to provide two prices as part of their tender submission, one for a 3* and one for a 4* service. SHP will
evaluate all prices submitted for 3* and 4* service in a single evaluation, in accordance with the criteria set out in
the tender documents. The contract will be awarded to the highest individual score submitted, whether for the 3*
or 4* service. If the winning score is for a 3* service, the contract will be for 3* service; accordingly, if the winning
score is for a 4* service, the contract will be for 4* service.
The contract is to run for an initial term of 5 years with an option at SHP's sole discretion to renew the contract
for a further 5 years, giving a total potential of 10 years. The total annual value of the contract excluding VAT is
estimated to be £1,611,000 and the component parts are as follows:
Domestic servicing and in risk £570,000
Domestic out of scope work £50,000
Domestic boiler replacement based on 10% £816,000
Commercial servicing £55,000
Commercial repairs £40,000
Communal tank inspections and legionella samples £45,000
Communal tank repairs £20,000
Electrical servicing programme (smoke detectors and storage heaters) £15,000

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Award information

Awarded date

4 May 2016

Contract start date

4 July 2016

Contract end date

3 July 2026

Total value of contract

£20,324,091.11

This contract was awarded to 1 supplier.

Smith and Byford Ltd

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About the buyer

Contact name

echelon Consultancy Ltd on behlaf of Sutton Housing Partnership

Address

219a Hatfied Road
St Albans
AL14TB
England

Telephone

01707339800

Email

sutton@echelonconsultancy.co.uk

Website

www.echelonconsultancy.co.uk/eDocs