Published date: 29 May 2025

Last edited date: 29 May 2025

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.


Closing: 12 June 2025, 11:59pm

Contract summary

Industry

  • Customer Relation Management software development services - 72212445

Location of contract

WC2H 9BX

Value of contract

£101,500

Procurement reference

TPS/20052025/DigitalFutures

Published date

29 May 2025

Closing date

12 June 2025

Closing time

11:59pm

Contract start date

23 June 2025

Contract end date

18 December 2026

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

For full details including an anticipated schedule of work and application details please see attached document.

The Poetry Society (TPS) is tendering for service providers to work with us in replacing an end-of-life manual database with a fully integrated CRM, modernising a 10-year-old website for greater accessibility/discoverability.

The work will have 5 phases (see II.2.4 for expanded detail):

• Discovery
• User Experience Design
• Technical Development
• Training and Implementation
• Future support / ongoing learning

Process and programme

• The work is expected to take place over 18 months during 2025 and 2026
• The work will be carried out in partnership with TPS staff and will require significant engagement with external stakeholders and partners.
• The supplier will have regular meetings with TPS project lead and provide updates on progress, identifying issues as they arise and seeking to actively overcome them in collaboration with TPS

The supplier is required to provide the following deliverables and services:

• Work with TPS to plan and implement discovery process
• Provide wireframe for website re-design centring optimal user experience and accessibility
• Implement web build and technical development of integrated CRM, updated webshop requirements and submissions portal
• Transfer legacy database data to new CRM
• Provide sessions of training for TPS users
• Provide de-snagging service once live

The supplier must be able to provide and demonstrate strong project management skills and experience in delivering the above digital infrastructure to the agreed schedule.

Value as given is exclusive of VAT.

More information

Attachments

Additional text

In addition to the main site, poetrysociety.org.uk, we have the associated microsites

https://poems.poetrysociety.org.uk/
https://npc.poetrysociety.org.uk/
https://ypn.poetrysociety.org.uk/
https://waterlines.org.uk/

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Contact name

Jane Ace

Address

The Poetry Society
22 Betterton Street
LONDON
WC2H9BX
England

Telephone

07952793787

Email

jace@poetrysociety.org.uk

Website

www.poetrysociety.org.uk