Published date: 6 August 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 17 May 2018

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

North East

Value of contract

£26,807

Procurement reference

NCL001-DN335988-85665754

Published date

6 August 2018

Closing date

17 May 2018

Contract start date

6 July 2018

Contract end date

5 July 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Newcastle University's Digital Marketing Team and other departments across the University use social media as a core communications channel to support student recruitment, student engagement, reputation management, crisis management and enquiry management. We are looking to procure a software solution to help teams run our social profiles through content scheduling, conversation monitoring and community management.

The key objective of this project is to ensure we can be agile in our use of social media, providing key audiences with a range of content through paid and organic channels while also providing an exceptional enquiry service. We would also like to ensure the chosen system is value for money while providing the most flexibility in this fast moving and key growth area for the university.

We are only inviting proposals from suppliers with an existing, off-the-shelf social media management tool solution, deployed in a similar live customer environment.

This is only for an initial 12 month contract with an option to extend for a further 12 months.

More information

Links

Award information

Awarded date

22 June 2018

Contract start date

6 July 2018

Contract end date

5 July 2019

Total value of contract

£70,000

This contract was awarded to 1 supplier.

Sprout Social Inc

Address

131 S. Dearborn St., Ste. 700, Chicago, Other (Non-UK), 60603, United States

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Dave Anderson

Address

Newcastle University
Procurement Services, Kingsgate
Newcastle
NE1 7RU
England

Email

dave.anderson@ncl.ac.uk