Published date: 29 November 2021

This notice was replaced on 1 December 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 1 December 2021, last edited 1 December 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Contract summary


  • Public security services - 75241000

Location of contract

E16 2RD

Value of contract


Procurement reference


Published date

29 November 2021

Closing date

17 January 2022

Closing time


Contract start date

1 April 2022

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The Authority of East London (UEL), hereafter referred to as the Authority, wishes to secure the services of a single specialist Security Services Provider with the breadth of qualifications, skill and expertise needed to deliver a consistent, high quality Security Services to support the current, in-house security team across all its buildings and campuses in the following locations:
• Royal Albert Docks, Docklands Campus - Authority Way, London E16 2RD
• Stratford Campus - Water Lane, Stratford London, E15 4LZ
• University Square Stratford (USS) - 1 Salway Road, Stratford, London, E15 1NF
Typical requirements are, but not limited to:
• Security foot patrols, 24/7/365
• Static Guards
• Door management (Campus bar)
• Event support
• Ensure the safety and security of all on campuses 24 hours a day
• Provide advice and guidance to students, staff and visitors
• Provide basic First Aid
• Monitor campus-wide CCTV systems
• Monitor and respond to all alarms, intruder, fire, elevator and assistance alarms
• Provide a visible reassuring presence
• Work to deliver a positive student experience.

Previous spend for this service has been in the region of £200,000 per annum (though reduced in 2020 due to Covid). This is not a guarantee of the level of future spend or value for this Contract. The actual spend will be influenced by several factors such as staffing sickness, staff levels, events, emergencies, Covid and lockdowns etc. and therefore by bidding you are accepting this information.

The Authority wishes to award a new Contract during March 2022 with a commencement date of the 1st April 2022.

The Authority is seeking to appoint a single Security Services Provider capable of obtaining qualified security staff on short notice across the estate. The Contract will be for an initial period of 3 years, extendable by a further 2 x 2-year periods, subject to acceptable performance and continued value for money being obtained. The decision to grant any extensions will be at the sole discretion of the Authority's Security Manager.
The Contract rates shall be fixed for the first 12 months.

To access the tender documents please go to

More information


About the buyer

Contact name

Rod Walters


University of East London, 4-6 University Way
, ,
E16 2RD