Published date: 30 August 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 13 September 2024, 3pm

Contract summary

Industry

  • Market research services - 79310000

Location of contract

TW11 0LW

Value of contract

£45,000 to £50,000

Procurement reference

tender_462601/1399844

Published date

30 August 2024

Closing date

13 September 2024

Closing time

3pm

Contract start date

24 September 2024

Contract end date

23 September 2025

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The impacts of the National Measurement System (NMS) are cross cutting, spanning many sectors of the economy, as well as a range of socioeconomic objectives and societal challenges. Consequently, the top-level management of the NMS programme is structured around a series of sectors or challenge areas, one of which is 'Life Science and Health' (LSH).
The survey is performed as part of the NMS evaluation plan, a document agreed with the Department for Science, Innovation and Technology (DSIT). The National Physical Laboratory (NPL) is coordinating the survey with the National Measurement Laboratory (NML, hosted by the LGC Group). NPL will be leading the tender and management of the survey with successful the bidder on behalf of the NMS.

The aims are to :

Develop an understanding of the size and composition of NMS healthcare users.
Understand the impact of the National Measurement System and attributing the role of the NMS.
Develop an understanding of how customers use measurement to create value.
Benchmark customer experience/ satisfaction and look for product and service improvement opportunities.

The NMS survey is divided into 4 surveys, segmented by customer type. We are planning to ultimately run all surveys (estimated one per year), but this RFQ is for the Healthcare sector only.
To express interest in this tender please use the following URL: https://lupc.bravosolution.co.uk/web/login.shtml you will need to register on the landing page if not already registered, and you can search for 'ITT: itt_2484 - RFQ_128875 - NMS Survey for Healthcare Users' to locate the tender.


About the buyer

Contact name

Gary Phillips

Address

Hampton Road
Teddington
TW11 0LW
England

Email

gary.phillips@npl.co.uk