Published date: 25 June 2024
Last edited date: 25 June 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Technical support services - 71356300
Helpdesk and support services - 72253000
Location of contract
Any region
Value of contract
£5,421,348 to £35,144,585
Procurement reference
tender_315136/1366501
Published date
25 June 2024
Closing date
28 May 2024
Closing time
12pm
Contract start date
4 June 2024
Contract end date
30 May 2029
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Delivery of MoJ Digital Service Desk function, that provides first line IT support for all MoJ users, including answering queries, triaging incidents, and providing first contact resolution, 24/7, 365 days a year.
Award information
Awarded date
31 May 2024
Contract start date
4 June 2024
Contract end date
30 May 2029
Total value of contract
£35,144,585
This contract was awarded to 1 supplier.
CGI IT UK LIMITED
Address
20 Fenchurch Street, 14th Floor, London, United Kingdom, EC3M 3BY
Reference
Companies House number: 00947968
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Address
10 South Colonnade
London
E14 4PU
England
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Closing: 28 May 2024, 12pm
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