Published date: 24 June 2022

Last edited date: 25 July 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 27 July 2022, 12pm

Contract summary


  • Health and social work services - 85000000

Location of contract


Value of contract

£10,000,000 to £50,000,000

Procurement reference


Published date

24 June 2022

Closing date

27 July 2022

Closing time


Contract start date

30 August 2022

Contract end date

29 August 2032

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Norfolk County Council wishes to establish a Framework Agreement for the provision of care and support within independent living (also called extra care) schemes which enables residents of independent living schemes to maximise their independence and lead a fulfilling lifestyle.

For the purposes of this framework agreement 'Independent Living' includes any housing scheme offering on-site support and care for planned and unplanned needs twenty-four hours a day, seven days a week.

Care and support within Independent Living is the delivery of an agreed package of care for adults who are resident in their own home within an Independent Living scheme who have been assessed as having a social care need because they are living with ill health, disability, physical frailty or a learning disability and/or with autism disability. Although schemes are predominantly for over 55s, it is expected exceptions will be made to this criterion on a case by case basis.

The Framework will be split into two lots:
o Lot 1 will be for Independent Living Schemes of over 50 units
o Lot 2 will be for Independent Living Schemes, including existing Housing with Care (as known as Extra Care Housing) of 50 units of less.

More information


Additional text

This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at Full instructions for registration and use of the system can be found at Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Joan Murray


Martineau Lane
United Kingdom