Published date: 16 June 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 18 July 2023, 12pm

Contract summary

Industry

  • Newspapers, journals, periodicals and magazines - 22200000

  • Data-processing services - 72310000

  • Market and economic research; polling and statistics - 79300000

    • Market research services - 79310000

    • Advertising and marketing services - 79340000

Location of contract

WS1 1TP

Value of contract

£0

Procurement reference

IT-255-696-WP3903

Published date

16 June 2023

Closing date

18 July 2023

Closing time

12pm

Contract start date

1 September 2023

Contract end date

31 August 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Media Monitoring & Social Media Insights Service




Walsall Council Communications Marketing and Brand team currently manage all media monitoring and social media insights service on behalf of the Council to ensure the effective management of the Council's reputation.

CORE SERVICES
The Provider shall deliver all key service requirements as outlined below.

o Press Monitoring - Monitoring of specified keywords and topics within printed content.

o Online Monitoring - Monitoring of news website content that include specified keywords and topics including monitoring of non-written content such as imagery or infographics.

o Social Media Monitoring - an online tool to enable the Council to monitor and analyse social media content from a range of social media platforms including, but not limited to, Twitter, LinkedIn, Facebook, blogs and public forums.

o Broadcast Monitoring - Monitoring content on television, radio and online broadcasts that include specified keywords and topics.

o Evaluation and Analysis - The selection, evaluation, and analysis of the results of monitoring through human review or via automated evaluation of data; and

o Social Media Scheduling Tool - to enable the scheduling of planned content across a range of social media platforms including but not limited to Twitter, LinkedIn, Facebook, blogs and other public forums.

More information

Links

Additional text

Please note that Walsall Council have a new Contract opportunity.

For further details of the requirement, please see the following link to the Councils` e-Procurement web portal;

https://in-tendhost.co.uk/walsallcouncil

Tender Ref: WP3903

You will be required to register your organisation (if already not done so) and express your interest in the relevant project/opportunity.


Is a Recurrent Procurement Type? : Yes

About the buyer

Contact name

Karl Eagles

Address

Darwall Street
Walsall
West Midlands
WS1 1TP
United Kingdom

Telephone

01922 658462

Email

karl.eagles@walsall.gov.uk

Website

https://www.walsall.gov.uk/