Published date: 6 June 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 23 April 2018

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

North East

Value of contract

£640,476

Procurement reference

tender_141474/680192

Published date

6 June 2018

Closing date

23 April 2018

Contract start date

5 June 2018

Contract end date

4 June 2021

Contract type

Service contract

Procedure type

Not applicable

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Highways England is looking to set up a contract for the provision of a Technical Consultancy project, in support of their Customer Service Strategy and the Customer Service Strategic Plan, which sets out our key customer service improvement themes in the coming years, as we move in to the second Road Investment Strategy period, with customer service being the second imperative.
This commission will focus on one of fifteen improvement themes, all of which are driven by customer insight and describe our customer ambition for each.

More information

Attachments

Award information

Awarded date

5 June 2018

Contract start date

5 June 2018

Contract end date

4 June 2021

Total value of contract

£640,476.49

This contract was awarded to 1 supplier.

Arup

Address

Newcastle upon Tyne

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

The Cube
Birmingham
B1 1RN
England

Email

SPATS_Framework_Lot1@highwaysengland.co.uk