Published date: 3 May 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 June 2016, 1pm

Contract summary

Industry

  • Motor vehicles - 34100000

Location of contract

l20 7hs

Value of contract

£1 to £230,000

Procurement reference

1.11.4.2859

Published date

3 May 2022

Closing date

1 June 2016

Closing time

1pm

Contract start date

1 July 2016

Contract end date

30 June 2019

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

2. GENERAL PROVISIONS
2.1 The Supplier shall provide a proactive Call-Off Contract manager to ensure that all Service Levels in this Call-Off Contract and Key Performance Indicators in the Framework Agreement are achieved to the highest standard throughout, respectively, the Call-Off Contract Period and the Framework Period.
2.2 The Supplier shall provide a managed service through the provision of a dedicated Call-Off Contract manager where required on matters relating to:
2.2.1 Supply performance;
2.2.2 Quality of Services;
2.2.3 Customer support;
2.2.4 Complaints handling; and
2.2.5 Accurate and timely invoices

More information

Attachments

Award information

Awarded date

27 June 2017

Contract start date

1 July 2016

Contract end date

30 June 2019

Total value of contract

£230,000

This contract was awarded to 1 supplier.

Enterprise

Address

Melburne Park
Vicarage Road
Egham

TW20 9FB

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Redgrave Court,Merton Road
BOOTLE
L207HS
England

Email

tenders@hse.gov.uk