Published date: 27 March 2025
This notice was replaced on 3 April 2025
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 3 April 2025)
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
LS1 4AP
Value of contract
£16,200 to £32,000
Procurement reference
CF-2951600D0O000000rwimUAA
Published date
27 March 2025
Closing date
30 January 2025
Closing time
12pm
Contract start date
1 March 2025
Contract end date
28 February 2026
Contract type
Not applicable
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Re-procurement of a service desk platform with knowledge management and change management capabilities to support the National Knowledge and Library Services team.
Award information
Awarded date
26 March 2025
Contract start date
1 March 2025
Contract end date
28 February 2026
Total value of contract
£32,000
This contract was awarded to 1 supplier.
Freshworks Inc.
Address
"2950 S. Delaware Street, Suite 201
San Mateo California 94403Reference
None
About the buyer
Contact name
NHSE DDAT Commercial Team
Address
7-8 Wellington Place
Leeds
LS1 4AP
GB
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