Published date: 5 December 2025

Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.


Closing date: 5 March 2026

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

TR140EQ

Procurement reference

CORNWALL001-DN749870-01825282

Published date

5 December 2025

Closing date

5 March 2026

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Enhanced Information Service for Emergency Calls (EISEC) or caller line identification (CLI) enables fire control room operators to confirm the caller's location swiftly. This is a critical first step in the call handling process, since the line could be 'cut', leaving the location unknown. EISEC technology provided by call handling agencies allows the billing address of the phone from which emergency calls are being made to be displayed to the control room operator. This speeds up the information process. This technology can also be used to locate the whereabouts of mobile phone callers, identifying the cell network from which they are calling.


More information

Additional text

Provides Location of caller on emergency lines


How to apply

Follow the instructions given in the description or the more information section.


About the buyer

Contact name

Jon Burley

Address

County Hall
Treyew Road
Truro
TR1 3AY
United Kingdom

Telephone

+44 7970639229

Email

Jon.Burley@fire.cornwall.gov.uk

Website

http://www.cornwall.gov.uk