Published date: 19 March 2018
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
General management consultancy services - 79411000
Location of contract
North West, London
Value of contract
£100,000
Procurement reference
MT209961
Published date
19 March 2018
Closing date
13 September 2017
Contract start date
31 October 2017
Contract end date
30 October 2019
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
GMC is seeking external support in evaluating the quality of our customer service.
We have an immediate activity to evaluate the registration process for overseas doctors, but this is likely to repeated on other organisational processes. A summary of the main customer service interactions is included within this tender pack.
For each evaluation, we will be seeking to benchmark our current standard of customer service and understand areas for improvement.
More information
Links
-
- http://www.mytenders.org/search/show/search_view.aspx?ID=MAR153016
- Tender notice
- NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Award information
Awarded date
23 October 2017
Contract start date
31 October 2017
Contract end date
30 October 2019
Total value of contract
£100,000
This contract was awarded to 1 supplier.
Cga
Address
Albury Hall, The Street, Albury
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Christine Jack
Address
3 Hardman Street
Manchester
M3 3AW
England
Telephone
+44 1619236340
Website
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Closing: 13 September 2017
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