Published date: 18 February 2026
Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
RH6 7HZ
Procurement reference
HTC/HM/WEB
Published date
18 February 2026
Closing date
28 February 2026
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Horley Town Council invites quotes from suitably qualified suppliers for website design, development, hosting and maintenance services.
REQUIREMENTS:
We require a comprehensive website solution meeting all statutory requirements for local government, including:
- Full WCAG 2.2 Level AA accessibility compliance from launch
- Compliance with Local Government Transparency Code 2015
- Support for Assertion 10 audit requirements for digital and data compliance
- Modern, mobile-responsive design with intuitive CMS
- Secure hosting with SSL, backups and disaster recovery
- Multiple user licences for content management
- SEO optimisation and social media integration
- Events calendar and booking system
- News section and photo galleries
- Document library with version control
- Committee and councillor information pages
- Online consultation and engagement tools
- Resident reporting tools for local service issues (highways, fly-tipping, etc.)
- Forms for council services and applications
- Venue hire booking system
- Contact forms (GDPR compliant)
- Newsletter subscription functionality
- Mapping for local amenities
- Portal links to planning authority and online meetings (Webex)
- Migration of existing website content with URL redirects
- Comprehensive staff training on CMS
- User manuals and video tutorials
ONGOING SUPPORT:
- Regular software updates and security patches
- Continuous performance monitoring
- Technical support during business hours
- Annual accessibility compliance review (included in core service)
- Maintenance of WCAG 2.2 AA compliance
- Regular backups
- Website analytics and usage reporting
- Proactive notification of legislative/regulatory changes
ESSENTIAL CRITERIA:
Suppliers must demonstrate:
- Minimum 3 years' experience with town and parish council websites in England
- Portfolio of at least 5 current websites meeting WCAG 2.2 AA standards
- Detailed knowledge of Local Government Transparency Code 2015 and Assertion 10 requirements
- Proven technical capability for accessible website delivery
- Adequate support infrastructure
- Financial stability and appropriate insurance
CONTRACT: Initial 2-year period with performance monitoring through quarterly reviews.
Full specification available at: https://www.horleysurrey-tc.gov.uk/news/article/1544
SUBMISSION: Quotes by email to info@horleysurrey-tc.gov.uk by Friday 27 February 2026 at 12:00 noon.
How to apply
Follow the instructions given in the description or the more information section.
About the buyer
Contact name
Joan Walsh
Address
Albert Rooms
HORLEY
RH67HZ
England
Telephone
01293 784765
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Closing date: 28 February 2026
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