Published date: 18 February 2026

Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.


Closing date: 28 February 2026

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

RH6 7HZ

Procurement reference

HTC/HM/WEB

Published date

18 February 2026

Closing date

28 February 2026

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Horley Town Council invites quotes from suitably qualified suppliers for website design, development, hosting and maintenance services.

REQUIREMENTS:
We require a comprehensive website solution meeting all statutory requirements for local government, including:
- Full WCAG 2.2 Level AA accessibility compliance from launch
- Compliance with Local Government Transparency Code 2015
- Support for Assertion 10 audit requirements for digital and data compliance
- Modern, mobile-responsive design with intuitive CMS
- Secure hosting with SSL, backups and disaster recovery
- Multiple user licences for content management
- SEO optimisation and social media integration
- Events calendar and booking system
- News section and photo galleries
- Document library with version control
- Committee and councillor information pages
- Online consultation and engagement tools
- Resident reporting tools for local service issues (highways, fly-tipping, etc.)
- Forms for council services and applications
- Venue hire booking system
- Contact forms (GDPR compliant)
- Newsletter subscription functionality
- Mapping for local amenities
- Portal links to planning authority and online meetings (Webex)
- Migration of existing website content with URL redirects
- Comprehensive staff training on CMS
- User manuals and video tutorials

ONGOING SUPPORT:
- Regular software updates and security patches
- Continuous performance monitoring
- Technical support during business hours
- Annual accessibility compliance review (included in core service)
- Maintenance of WCAG 2.2 AA compliance
- Regular backups
- Website analytics and usage reporting
- Proactive notification of legislative/regulatory changes

ESSENTIAL CRITERIA:
Suppliers must demonstrate:
- Minimum 3 years' experience with town and parish council websites in England
- Portfolio of at least 5 current websites meeting WCAG 2.2 AA standards
- Detailed knowledge of Local Government Transparency Code 2015 and Assertion 10 requirements
- Proven technical capability for accessible website delivery
- Adequate support infrastructure
- Financial stability and appropriate insurance

CONTRACT: Initial 2-year period with performance monitoring through quarterly reviews.

Full specification available at: https://www.horleysurrey-tc.gov.uk/news/article/1544

SUBMISSION: Quotes by email to info@horleysurrey-tc.gov.uk by Friday 27 February 2026 at 12:00 noon.


How to apply

Follow the instructions given in the description or the more information section.


About the buyer

Contact name

Joan Walsh

Address

Albert Rooms
HORLEY
RH67HZ
England

Telephone

01293 784765

Email

town.clerk@zen.co.uk