Published date: 20 March 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 24 April 2017

Contract summary

Industry

  • Customer services - 79342300

  • Customer-care services - 79342320

  • Customer-loyalty programme - 79342321

    • Call centre - 79512000

Location of contract

Any region

Value of contract

£0

Procurement reference

1430

Published date

20 March 2017

Closing date

24 April 2017

Contract start date

1 June 2017

Contract end date

31 August 2020

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

See 'Attachments' for a Word description of the services and further information.
This contract is for the Get into Teaching Information Service, a contact and support service that assists people to investigate and apply for initial teacher training (ITT) courses, and assists qualified teachers to return to the profession, in England. This initial contract term is 3 years, with the option to extend for 1+1.

More information

Attachments

Additional text

The maximum indicative value range for Year 1 of the contract term is £3m - £4.75m exclusive of VAT. The contract will be for a 3 year term with an option to extend by up to a further two years. NCTL expects year on year savings across the service, and improvements to be made to candidate journey which will enable the cost per successful applicant to reduce.

NCTL will deliver two online seminars for potential bidders about this opportunity; one will cover the requirements and one will cover the commercial and finance processes and documentation.
Please register for either of the sessions using the relevant Eventbrite link below. These sessions are expected to last 60 - 90 minutes.
Bidders must have registered on the REDIMO2 e-procurement system ahead of attending the seminars.
Wednesday 29 March 2017 https://www.eventbrite.co.uk/e/get-into-teaching-information-service-webinar-1-tickets-32951498820

Friday 31 March 2017: https://www.eventbrite.co.uk/e/get-into-teaching-information-service-webinar-tickets-32951586081

Registration for the procurement
This procurement will be managed through an e-procurement system named REDIMO2. REDIMO2 is NCTL's e-procurement system, used for contracting for most works, goods and services that are awarded following an electronic competitive tendering process.

To participate in this procurement you will need to register on REDIMO2 (If you are not already). Please register at https://supplierlive.proactisp2p.com/Account/Login/?cid=DFE

Please e-mail our helpdesk commercial.admin@education.gov.uk if you have any queries with registering your details on REDIMO2.
Once the Invitation to Bid is launched it will be visible for bidders to respond.

About the buyer

Contact name

Dennis Watson, Ellen Agrebi

Address

National College for Teaching and Leadership; Department for Education, Piccadilly Gate, Store Street
Manchester
M1 2WD
England

Email

nctl.candidatesupport@education.gov.uk