Published date: 7 January 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 December 2023, 12pm

Contract summary

Industry

  • Office and computing machinery, equipment and supplies except furniture and software packages - 30000000

Location of contract

South East

Value of contract

£513,720

Procurement reference

SC3202

Published date

7 January 2025

Closing date

15 December 2023

Closing time

12pm

Contract start date

6 January 2025

Contract end date

6 January 2032

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Kent Libraries currently use 110 kiosks across 40 library sites. The Kiosks are used for issue, return and renewal of items, via Radio Frequency Identification (RFID) coding tags. 23 of the 110 kiosks also provide chip and pin and contactless payment for library services and provide access to Netloan, which allows users to book onto public access PCs and release printing. All of this was introduced to make things easier for customers to complete basic transactions, reduce queues at staff desks, give staff more time to focus on customer engagement and when introduced in 2016 enabled the service to reduce staffing levels and achieve MTFP savings. Due to the current kiosks coming near to end of life, upgraded kiosks are required.

Kent County Council requires the following:
- A revised and reduced number of 88 Self-Service Kiosks with facility to take payment via coin, notes, credit/debit and contactless,

- The new kiosks will be implemented across Kent libraries using a phased approach.

- The chosen solution must comply with the following:
• To comply with KCC ICT systems security requirements, any solution must be PCI-DSS (credit card) and PAD-DSS (RFID device) compliant.
• Hold ISO/IEC 27001 - Information Security Management accreditation.

- The disposal of the current 110 outdated kiosks.


Award information

Awarded date

16 December 2024

Contract start date

6 January 2025

Contract end date

6 January 2032

Total value of contract

£513,720

This contract was awarded to 1 supplier.

Bibliotheca Ltd

Address

SK8 7BS

Reference

No reference - other

Value of contract

£513,720

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

County Hall
MAIDSTONE
ME141XQ
England

Email

laura.garay2@kent.gov.uk